Shipping policy

WAGILLO SHIPPING POLICY

Last updated: 2 October 2026

Wagillo currently focuses primarily on customers in Australia.

Wagillo is operated by Orient SMM Group LLC.

ORDER PROCESSING

Orders begin processing after successful payment confirmation.

Processing times may vary depending on the product, supplier and fulfilment location.

FULFILMENT

Wagillo works with third-party fulfilment partners.

Some products may be dispatched from overseas fulfilment warehouses and shipped directly to the customer.

Because products may be fulfilled from different locations, items from the same order may occasionally arrive separately.

DELIVERY TIMES

Estimated delivery times depend on:

- Product availability
- Fulfilment warehouse
- Customer location
- Shipping carrier
- Customs processing
- Seasonal demand
- Other circumstances outside our reasonable control

Where available, estimated shipping or delivery information will be shown on the product page, during checkout or in your order information.

Delivery estimates are not guaranteed.

TRACKING

Where tracking is available, customers will receive tracking information after the order has been dispatched.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

Please contact us as soon as possible if you notice an error in your address.

Once an order has entered fulfilment or has been dispatched, we may not be able to change the delivery address.

DELAYS

Occasional delays may occur due to:

- Customs
- Carrier disruptions
- Weather conditions
- Public holidays
- Peak shopping periods
- Supplier delays
- Other circumstances outside our reasonable control

If your order appears significantly delayed, please contact us and we will assist you.

DAMAGED OR MISSING ORDERS

If your order arrives damaged, incorrect or appears to be lost in transit, please contact us at info@wagillo.com with your order number and relevant information.

Please also refer to our Return & Refund Policy.

CONTACT

For shipping or delivery enquiries:

WAGILLO
Operated by Orient SMM Group LLC
Identification No.: 405818851
Tbilisi, Georgia

Email: info@wagillo.com
Phone: +995 599 566 550
Website: https://wagillo.com