Shipping policy

WAGILLO SHIPPING POLICY

Last updated: 28 August 2026

Wagillo serves customers in Australia using international fulfilment and delivery partners.

FULFILMENT LOCATION

Wagillo is operated from Georgia.

Orders may be fulfilled and shipped by international fulfilment partners from overseas warehouses, including warehouses located in China.

We do not represent that products are shipped from Australia unless a specific product page explicitly states this.

PROCESSING TIMES

Orders are generally processed for fulfilment within approximately 1–3 business days.

Processing times may vary during high-volume periods, public holidays or due to product availability.

DELIVERY TO AUSTRALIA

International delivery times vary depending on the product, destination and shipping method.

Typical delivery may take approximately 6–20 business days after dispatch, although this is an estimate and is not guaranteed.

Actual delivery may be affected by customs processing, local postal services, carrier delays, weather, public holidays or other circumstances outside our reasonable control.

TRACKING

Tracking information will be provided where available.

Please allow time after dispatch for tracking information to become active.

MULTIPLE PRODUCTS

If an order contains multiple products, products may be fulfilled from different locations.

As a result, your order may arrive in more than one parcel or on different dates.

SHIPPING CHARGES

Any shipping charge payable by the customer will be clearly displayed at checkout before payment.

CUSTOMS, TAXES AND IMPORT CHARGES

Taxes or other mandatory charges collected by Wagillo will be shown where applicable during checkout.

In some circumstances, destination authorities may impose import charges that are not collected by us. Where applicable, such charges are determined by the relevant authority.

DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address.

If you notice an address error, contact us immediately at [SUPPORT EMAIL].

Once an order has entered fulfilment or has been dispatched, we may not be able to change the address.

DELAYED OR MISSING ORDERS

If your order has not arrived within the expected delivery window, contact us at [SUPPORT EMAIL] with your order number.

We will review available tracking information and work with the relevant fulfilment or delivery provider where appropriate.

CONTACT

INFO@ATRIXPARTNERS.COM
wagillo.com